About the role
Are you highly organized, detail-oriented, and passionate about delivering excellent customer experiences? We are seeking a Sales Administrator to manage the end-to-end sales administration process, ensuring seamless property transactions from reservation through to handover.Key Responsibilities
- Manage all sales documentation, including reservation forms, offer letters, sale agreements, and related contracts.
- Maintain accurate client records and update the ERP/CRM system.
- Monitor client payments, reconcile accounts, and coordinate with the Finance team on receipts and payment allocations.
- Track contract execution and collaborate with the Legal team on documentation and registration.
- Support collections by monitoring payment defaults and following up on outstanding obligations.
- Prepare sales administration reports and maintain visibility of unit status and sales pipeline.
- Coordinate property handovers with Finance, Legal, Operations, and Estate Management.
- Ensure compliance with company policies and continuously improve sales administration processes.
Requirements
- Bachelor's Degree or HND in Business Administration, Estate Management, Marketing, Accounting, or a related discipline.
- Minimum of 2–4 years' proven experience in a Sales Administration role within the real estate industry.
- Strong knowledge of real estate sales processes, sales documentation, contract administration, and payment tracking.
- Proficiency in Microsoft Office Suite (especially Excel) and CRM/ERP systems.
- Excellent organizational, communication, and interpersonal skills.
- Strong attention to detail with the ability to manage multiple transactions efficiently.